1. All Tsogo Sun T&C’s apply and can be found here https://www.tsogosun.com/terms-and-conditions/
2. Only persons 18 years and older are permitted to become a Tsogo Rewards member and download the Tsogo Sun App.
3. There may be a 24-hour delay between the time of joining the Tsogo Rewards programme and being able to use the Tsogo Rewards voucher to claim the discount.
4. Any person who is under the age of 18, or who has been issued with a Refusal of Entry order, or has self-excluded, or who falls into any category of excluded persons, is specifically prohibited from participating in this promotion.
5. This promotion is closed to any persons who are directors, members, partners, employees, agents or consultants of or any other person who directly or indirectly controls or is controlled by the company or marketing service providers, or spouses, life partners, business partners or immediate family members.
6. Prizes are not transferrable to another member and cannot be exchanged.
7. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
8. This promotion is exclusive to Tsogo Sun App members (“Participants”).
9. Guests who wish to participate must download the Tsogo Sun App and register.
10. This promotion is exclusive to Silverstar Casino & Entertainment Complex
Bonus Spin
1. The Bonus Spin applies to all Tsogo Rewards members who have downloaded and registered on the Tsogo Sun App before 23:59 on 30 September 2025 at Silverstar Casino Complex.
2. Participants earn points by playing Slots and/or Tables or spending at Tsogo Sun owned outlets and hotels using their Tsogo Rewards membership or card.
3. Members must earn 1000 casino points or 10 entertainment points earned on the same day to qualify for a Bonus Spin.
4. Each member who has qualified will get a maximum one (1) spin per calendar day regardless of how many points they earn beyond the qualification threshold.
5. A spin that has been earned is only valid for the same calendar day it has been earned regardless of the time it was earned. 00:01 – 23:59
6. Earned spins do not accumulate.
7. Unclaimed earned spins are forfeited if not used within the same day earned between 00:01 and 23:59.
8. The Bonus Spin wheel will be available from the 1 September 2025 to 30 September 2025 to spin, thereafter it will expire and any spins will be forfeited.
Prizes Terms and Conditions
Entertainment Points
1. If a member wins Entertainment Points, it will be loaded to their account
2. You can view this under Reward Balances on the profile page of your Tsogo Sun App.
3. Entertainment Points once claimed will remain on your account for 365 days and then expire and be forfeited.
4. Entertainment points can be transferred between Tsogo Sun properties on the Tsogo Sun App.
5. Entertainment points are not transferrable to another member and cannot be exchanged.
6. Entertainment Points are transferable between Tsogo Sun casinos for gaming play and may also be redeemed across selected casinos, hotels and entertainment outlets within the Tsogo Sun group.
Bonus Play 10X Multiplier Terms
1. Multiplier for Bonus Play is 10X
2. Only the Member in whose name the Tsogo Rewards Card has been issued or whose name has been used to register on the Tsogo Sun App, is entitled to use the Tsogo Rewards benefits and discounts associated with it.
3. The 10X Bonus Play Multiplier will multiply all slots and tables play by 10, which started and ended within 1 September 2025 08h00 and 30 September 2025 07h59.
4. The Bonus Play Multiplier is only applicable to Bonus Play on the Tsogo Sun App.
5. The Bonus Play Multiplier prize can only be won once after which it will be applied for the remaining duration of the promotion. If already won, the same participant will not be eligible to win it again during the promotion period.
6. Only casino play earned after registering on the Tsogo Sun App will qualify for the multiplier, within the promotional period specified.
7. Multiplied Bonus Play will show on the Tsogo Sun App once your gaming session is completed.
8. Filled pots can be redeemed for +Play only and cannot be transferred to other players.
9. Filled pots expire after 3 months of earning them, expired pots are forfeited
10. +Play expires after 365 days.
11. The +Play vouchers for tables are redeemable at Cash Desk for Non-Negotiable Chips. Proof of identity & Tsogo Rewards membership card required.
12. The +Play voucher is neither transferable nor shall it be replaced if it is lost or stolen.
13. Misuse or abuse of this offer may result in termination of the offer without notice.
movies@
1. The prize is to 2 movies tickets.
2. This prize is exclusive to movies@ cinemas operating at Silverstar.
3. The prize is not applicable to confectionery.
4. This prize is valid for use until 31 March 2026 and must be used together in one visit.
5. The prize may only be redeemed by the Tsogo Rewards member in person and may not be sold or transferred.
6. The prize will be issued in the Tsogo Sun app.
7. Existing Tsogo Rewards and Movies@ terms and conditions apply.
R150 Dining Voucher
1. The prize is a R150 dining voucher to Café Vigour at Silverstar.
2. The voucher will be available for redemption until 31 March 2026.
3. The voucher may only be used once at Café Vigour Silverstar.
4. Bookings are essential.
5. Café Vigour terms and conditions apply.
6. This prize cannot be used in conjunction with any other existing promotion or discounts, e.g. pensioner discounts, Tsogo Rewards Day etc.
7. The prize may only be redeemed by the Tsogo Rewards member in person and may not be sold or transferred.
R300 Spa Voucher
1. The prize is a R300 Spa voucher to Life Day Spa at Silverstar.
2. The voucher will be available for redemption until 31 March 2026.
3. The voucher may only be used once at Life Day Spa Silverstar.
4. Bookings are essential.
5. Existing Tsogo Rewards Spa benefits terms and conditions apply.
6. This prize cannot be used in conjunction with any other existing promotion or discounts, e.g. pensioner discounts, Tsogo Rewards member benefits etc.
7. The prize may only be redeemed by the Tsogo Rewards member in person and may not be sold or transferred.
1-Night Hotel Stay
1. The prize is a 1 night stay only at Silverstar Hotel.
2. This specific prize can only be awarded once per participant. If already won, the same participant will not be eligible to win it again during the promotion period.
3. The prize is a standard room for two people sharing and includes breakfast.
4. The prize cannot be combined with any other Tsogo Rewards tier based benefits, any other discount, voucher, special offer or promotion including but not limited to pensioner discounts.
5. The prize cannot be sold or transferred.
6. The 1-night stay prize can be redeemed for stays up until 31 March 2026.
7. Limited room nights are available for this promotion and bookings are subject to availability.
8. Tsogo Rewards member can earn points on this stay.
9. Check-in time is from 14h00, check-out time is 11h00, early check-in is only available subject to availability.
10. Standard Tsogo Sun Hotels terms and conditions apply.
11. Reservation date changes are subject to availability.
12. Bookings are subject to peak periods and, as such, may not be available at certain times or over certain dates. All bookings are subject to availability at the time.
50% Hotel Discount
1. The prize is a 50% hotel discount for bookings only at Silverstar Hotel.
2. The discount is valid to be used between 1 September – 30 September 2025 for stays up to 31 March 2026.
3. The discount cannot be combined with Tsogo Rewards tier based benefits, any other discount, voucher, special offer or promotion including but not limited to pensioner discounts.
4. The discount cannot be sold or transferred.
5. Discounts are valid for bookings made and paid between 1 September and 30 September and paid for stays between 1 September 2025 and 31 March 2026.
6. Discounts are valid for stays between 1 September 2025 and 31 March 2026.
7. Discounts are valid for Standard rooms.
8. Prize winners may only book up to a maximum of 3 nights with this prize and bookings are subject to availability.
9. Discounts apply to the Best Available rate per standard room, per room night. Surcharges apply to other room types.
10. Rates include breakfast.
11. Rates are Nett and non-commissionable.
12. Rates are applicable for bookings of up to 4 rooms and are not available for group and conference bookings.
13. Rates include Value Added Tax but exclude Tourism Levy charge per room, per night.
14. Tsogo Rewards member can earn on these rates.
15. No further Tsogo Rewards Programme member discounts will apply.
16. Offer is available to the South African domestic leisure market and SADC countries only.
17. Check-in time is from 14h00, check-out time is 11h00, early check-in is only available subject to availability.
18. Rates are subject to change without prior notification.
19. Standard Tsogo Sun Hotels terms and conditions apply.
20. Deposit of 100% required at time of reservation. Reservations not secured within 24 hours of the reservation being made will be released automatically without prior notification.
21. Reservations can be cancelled up to 7 days prior to arrival, there after full cancellation fee will apply.
22. Reservation date changes are subject to availability.
23. Rates are subject to peak periods and, as such, may not be available at certain times or over certain dates. All rates are subject to availability at the time of booking.
Draw Ticket(s) entry prize
1. Entries cannot be purchased for cash, points or through any other form of consideration.
2. Patrons can win one of 1, 5 or 10 entry tickets into the draw for the prize.
3. Participants earn points by playing Slots or Tables or booking a hotel stay or through their spend at Silverstar using their Rewards Card
4. Points earning period to qualify for a draw ticket is between 08h00 1 September and 30 September 23h59.
5. The draw will be conducted electronically on 7 October 2025 at 2pm.
6. The draw will take place electronically.
7. Guests can only win electronic draw tickets once per draw day.
8. 20 x winners will be selected on the day of the draw.
9. Winners will each win their share of R20 000 in cash. This will be R1000 per winner.
10. Draw dates, times and prizes will be communicated via advertising channels used to advertise this promotion
11. Participants can only win once per draw. A redraw will take place if a winner is drawn more than once.
12. Prizes must be collected and signed for the receipt thereof by the relevant Prize Winner, as the case may be, within 15 days from the date of the draw at Silverstar.
13. All decisions are final and binding and no correspondence or appeals will be entered into.
14. Prizes are not transferrable and cannot be exchanged.
15. Any person transgressing the rules of this promotion will be disqualified.
16. In the event of technical failure or damage to the device used for the promotional draw, irrespective of the cause, another suitable device or method will be used, at the sole discretion of Management. This may include rescheduling times and draw dates.
17. Every participant in the promotion shall be deemed to have acknowledged and accepted the rules by virtue of their participation.
18. The above clauses are severable from each other. Should any clause or part thereof be found to be unenforceable by operation of the law, such clause or part thereof will be severed, and the remaining clauses shall remain in force.
19. The FSGLTA will be informed of unresolved disputes, subject to the provisions of the Consumer Protection Act.
20. Any complaint and/or dispute can be lodged with the FSGLTA.
